Thursday, February 24, 2011
Tuesday, February 22, 2011
Gotta Love Consistency
Posted by Dave at 3:14 PM 3 comments
Friday, February 18, 2011
Props to Amazon. UPDATED: A Jeer for UPS.
The camera is a Nikon D3100, a lower end model that debuted last fall. I got an extra lens, a media card (none comes with the camera) and Adobe Elements. I really wanted to buy locally; but, with Amazon’s prices and not having to pay 7% sales tax, I saved a bit over $150.00 and struck another little nail in the coffin of local bricks and mortar business. Sorry B&M.
So, why am I happy with Amazon? If you’ve bought something from Amazon, you know it sends you a confirming Email and then sends another Email when your order ships. My camera started wending its way to me yesterday morning and is somewhere in the bowels of UPS between Lexington and Atlanta. Which means it wouldn’t be delivered until Monday, a bit of a disappointment because I was hoping to get it today and play with it over the weekend.
UPS has a huge distribution center three or four miles up the road where my camera will land before being put on a local delivery truck. The center is open on Saturdays. But, some research on Amazon’s and UPS’s sites about redirecting a delivery was also disappointing. I couldn’t have UPS hold it at the center for pick-up until after UPS made a delivery attempt.
But the “shipper” could. All I had to do is find a person at Amazon to do it.
Past experience with technology companies didn’t make me optimistic. Ever talk to a person at Microsoft? Ever find a person at say, Dell that could actually do something?
Amazon’s website doesn’t have a customer service phone number on it, at least that I could find. Google to the rescue! If you want to call Amazon, the number is 800-742-5877. The voice recognition software works quite nicely and hitting “0” gets you out of menu hell immediately.
After confirming that I am indeed Dave, and listening to my request that he tell UPS to hold the shipment at the distribution center for me to pick up in the morning, Ishan asked me to hold. A few minutes of bad harpsichord music later, Ishan came back on the line to tell me I can pick up my camera tomorrow between 10:00 a.m. and 1:00 p.m.
Amazon, you’re pretty good. Ishan, you are officially my favorite person of the week, thanks.
In looking at the tracking information, I learned my package was "ready for pick-up;" so I drove the couple of miles to the distribution center. It was not ready. The truck that had indeed arrived, would be unloaded, maybe, Sunday night and, maybe, I could pick up the package on Monday morning, maybe not. Since that defeated the whole purpose of holding the package at the center, I asked the young lady if I could switch back to a Monday delivery. I got a disinterested yes and asked that she do that. Turn out she couldn't (or perhaps wouldn't), but I could do it on line. Turns out that isn't true. So I guess I'm taking a drive to UPS on Monday, maybe. Boo UPS.
Posted by Dave at 10:47 AM 0 comments
Thursday, February 17, 2011
Sausage Making, Georgia Style
Posted by Dave at 2:06 PM 4 comments
Tuesday, February 15, 2011
Walking the Walk
Posted by Dave at 1:56 PM 1 comments
Monday, February 14, 2011
Sound Advice, As I Recall, From Fifth Grade
http://www.nytimes.com/2011/02/13/business/13search.html?_r=2&src=busln
Posted by Dave at 7:07 PM 1 comments
Saturday, February 12, 2011
Immediate Pleasure, Part One
Posted by Dave at 4:59 PM 2 comments
Megabytes Over Guns?
Posted by Dave at 8:59 AM 1 comments
Wednesday, February 09, 2011
I need a scorecard
The U.S. House failed to pass a bill to extend some of the provisions in the Patriot Act. From what I’ve read, a bunch of new GOP representatives joined with a block of senior GOP representatives and only about two-thirds of Democratic representatives and voted against it on civil liberties grounds.
The Obama administration is backing the bill and a third of the Democrats voted for it?
Topsy-turvy it is.
I’m on the side of Republican veteran pols and wet behind the ears Tea Party nuts. Scary.
Posted by Dave at 11:18 AM 2 comments
Tuesday, February 08, 2011
NIMBY
Posted by Dave at 2:18 PM 3 comments
Monday, February 07, 2011
HALF OFF! EVERY DAY!
Posted by Dave at 5:31 PM 4 comments
Friday, February 04, 2011
A Haircut and a Suit of Clothes
Posted by Dave at 2:20 PM 1 comments
Wednesday, February 02, 2011
To everything...there is a season
Posted by Dave at 7:01 PM 0 comments