Friday, July 23, 2010

Smart phone people - a request

So I tap the contacts icon on the screen of my smart phone.  I scroll to get to the person I want to call and tap again.  Then I have to tap the call rather than text or email box.  Then I get a screen that gives me the name and number (and if I'd taken a picture) a picture of the person I'm calling in scarlet while the phone is dialing.  It switches to green once the call starts.

Here's the thing, when you make a call to a business, and a lot of people, you have to go through phone hell.  Why doesn't the screen go to the number pad?  I know who I've just called, I got their voicemail or am in the aforementioned phone hell.  I need to press 1 or 3 or mash 0 a bunch.  But before I can do that, I have to push another icon in the lower right corner of the screen to get the pop-up number display, not something that is wise to do while driving and a pain to do while just sitting or standing.

Calling on the phone wizards here, why are you making me do this?


Posol'stvo the Medved said...

The iPhone, while not perfect, seems to have a better interface for this sort of thing than whatever it is that you're using. And I hear that AT&T is losing it's exclusiv contract with Apple for these things.

You maybe want to look at that?

Dave said...

As it turns out, I just got a new Android phone about a month ago - T-Mobile My Touch Slide - and am locked in for awhile. The iPhone is slicker than Android for a lot of things; but, T-Mobile is a lot cheaper than AT&T and Verizon. Always a compromise isn't it?