Monday, February 11, 2008

How Many Twenty-three Year Olds Would You Trust Your Privacy To?

I’ll start by saying that I am not at all sure what Facebook and MySpace are. I know from occasional articles I’ve skimmed, that they are social networks; but, I’m also not sure what a social network is, other than “aggregating” (how’s that for a trendy word) Big Rick, Big Tony and a few other friends and labeling them as my social network. So is a social network a group of cyber-friends? And there’s another word, friend. It has become a verb. Do you ask someone to “friend” you on FB or MS? Both?

I guess I’m not going to catch the wave on this phenomena.

An interim story that I will connect a bit later: last week I went into a story to return something that I’d paid cash for a few hours earlier, it had a defective component. The cashier took the product and the receipt and punched a bunch of keys.

“Your telephone number please?”

“Why?”

“I have to enter it to authorize your refund,” she said as she swung the monitor towards me to “prove” the necessity by showing me the place where it would appear on the screen when I gave it to her.

“No you don’t.”

“I have to have it to ‘authenticate’ that you are entitled to a refund.”

“How does giving you my phone number establish that I’m entitled to a refund.”

I got a mildly disgusted look and a rolling of the eyes. I should add that it was slow at the store and another employee was standing there and what turned out to be a higher level employee was standing nearby.

Other employee, with a bit of sneer, said, “no phone number, no refund.”

“Want to bet?” I said in my “big boy” lawyer voice.

Higher level guy: “put the store phone number in,” which she did.

“Your name?”

“You have got to be kidding me, I won’t give you my phone number and you think I’m going to let you plug my name into the computer?”

Before she could roll her eyes, the higher level guy said “put my name in.” As she did it, I said “don’t take it personally, I just don’t give out personal information if it isn’t necessary.” I got my cash refund along with a look of utter distain.

As I left, I smiled at other employee and said “no refund?”

So, with this background in mind, it is unlikely that I would ever join/register/sign-up, or whatever you do at FB or MS.

But, were I to give Facebook my information, guess what? They have it forever under their Terms and Conditions. Even if you terminate your arrangement and “delete” your information, they keep it. A spokesperson explained that this was a “feature,” that allowed you to re-up and have all of your info there, just as you left it, albeit a feature that they didn’t tell you about.

Last Fall, Facebook started another “feature” called Beacon. It had forty some partners that reported Facebook’s members’ activity at their sites back to Facebook. Facebook then published the member’s activity to his/her “friends” and aggregated (there’s that cool word again) all of the info generated to create targeted advertising. “Dave just bought the entire catalogue of Vivid Video!” Dave would then presumably get targeted ads for other porn collections based on his personal preferences and angry Emails from his sister-in-laws complaining that their daughters, his nieces, were his Facebook “friends.”

The catch was that this sharing among Facebook and its business friends was an opt-out system that users weren’t told about and proved difficult to undo. It was only changed to an opt-in system after a lot of public criticism. And, given Facebook’s “feature” of keeping information even if it is deleted, Dave’s porno odyssey will remain on the servers forever.

The moral of the story is that whatever you tell people in person or on the web is out there for everyone to see, quite permanently in the case of cyber-sharing. When the rules for this information are being made by big companies that have no interest in your privacy concerns and are run by kids with a different mindset about what is and isn’t private, you might want to think several times before you give them access to you.

Oh, the title of the post: The founder of Facebook is Mark Zuckerberg. He's 23. The two distainful employees at the store are about the same age.

7 comments:

dr sardonicus said...

I share the same reservations about Facebook and MySpace. Our blogs provide the same social networking functions, plus we have a little bit more control. Facebook and MySpace are for kids; adults start their own blogs.

Anonymous said...

Big brother is watching.

Keith said...

Myspace and Facebook are for the younger generation Dave. Every time I walk upstairs and into the spare room (actually it is more of an office) my daughters Myspace page is wide open and free for my perusal. I'll tell ya what, some things a dad just doesn't want to know about his "adult' daughter. She'll be 19 in March.

As for the store clerk...
The original clerk you dealt with was probably just doing their job. Doing what they were instructed to do. Whether right or wrong, (I'm with you on this one) they were told what to do by their boss. I'm glad the manager was there and you set him/her straight. Otherwise I would have given you fat mouth for being mean to the poor clerk. :-)

Hope all is well my friend.
Peace!

Dave said...

Doc, I sometimes wonder about our control. What we write is out there. It's still up to us to control what we put out there. As Sonja's Mom says, Big Brother, in the persona of Google, is out there.

Keith, I wasn't mean to the girl. I was firm. I suppose it is a sign of age; but, when confronted with "this is what has to happen" when "this" doesn't at all have to happen, I revert to my authority mode. It works, in that it speeds up getting what I want and doesn't work in that the person, yes doing their job without much of a clue, has no real idea of what just happened. Too many people just do not think about the consequences of what the "boss" tells them to do and too many bosses don't care enough about the consequences.

fermicat said...

I'm too old for MySpace or Facebook. The blog and my Flickr page gives me plenty of interaction with others on the net. I don't need for people to "friend me" or all that hooey.

I've noticed that the younger people at work don't go anywhere without their social network. Many of them have IM windows open and "talk" to their friends all during the work day. They are constantly texting each other on their cell phones. I just don't get it, but I check RSS feeds for new posts and my personal email at work, so I guess I am just as guilty of time wasting.

Anonymous said...

I usually give a fake name and number, just for the fun of it, but really the battle is already lost.

You'd be surprised how many job applications now require you to allow the company to use your information any way they want to- including selling it to other companies. If you're out of work, you've got little option other than to give your information away. It's like drug testing- it's humiliating, unconstitutional, and ineffective, but if the rent is due then standing up for your rights isn't an option.

(I feel sorry for the clerks. They're making minimum wage and no benefits working a shit job, and just trying to get through the day without too much of a hassle.)

Posol'stvo the Medved said...

As a parent, I am required to know what Facebook and MySPace are and how they're used.

So, yeah, I have a facebook page. No, it doesn't say much of anything about me. I don't get it either, but I don't have the luxury of letting that prevent me from being involved.